19+ Years
supporting the biggest venues with reliable staffing solutions.
11,000+
active Team Members available to work across the UK right now.
99%
of staffing requests successfully fulfilled with reliable talent.
6 Hubs
located across the UK to support venues nationwide.
Exceptional Hospitality Staff for the Moments That Matter Most
Exceptional events deserve exceptional people. Our VIP Hospitality Staff deliver premium event hospitality with impeccable presentation, professionalism and world-class service, creating memorable experiences for every guest.
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Hand-selected and expertly trained through our bespoke VIP hospitality programme, our premium hospitality staff support some of the UK's most prestigious venues, corporate events, sporting hospitality experiences and exclusive VIP functions. From executive receptions to luxury guest experiences, they consistently deliver seamless service with confidence, discretion and attention to detail.
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More than event staff, our hospitality professionals are trusted brand ambassadors who anticipate guest needs, represent your organisation with excellence, and ensure every interaction reflects the highest standards of hospitality. When your event demands a truly premium experience, our VIP Hospitality Staff deliver service that leaves a lasting impression.
Expertly Trained for Exceptional Service
Our bespoke VIP Hospitality Training Programme ensures every member of our team delivers exceptional service and unforgettable guest experiences. Developed by our Director, Paul Marcinkowski, the programme sets the benchmark for premium hospitality training and prepares our team to perform at the highest level.
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Entry to our VIP Hospitality team is by selection only. Our management team hand-picks the most accomplished hospitality professionals, with only those who demonstrate outstanding service, professionalism and guest care earning their place.
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Every VIP team member is trained in:
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Butterfly service
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Wine and drinks service
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VIP guest etiquette
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Allergen awareness
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Luxury customer service
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Professional presentation
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Brand representation
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Discretion and confidentiality
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This comprehensive training ensures our VIP hospitality staff deliver seamless guest experiences across corporate events, luxury venues, sporting hospitality and exclusive VIP occasions. More than service professionals, they become trusted brand ambassadors who represent every event with confidence, sophistication and attention to detail.
“This year, we used VIP team, which was a huge success. The extra investment in training is evident. This absolutely enhanced our guest experience in some of most premium locations.”
CLIENT FEEDBACK
Venues We Support Across the UK
From prestigious venues and luxury hotels to world-class sporting arenas, our VIP hospitality teams provide exceptional service wherever your guests expect the very best.
Delivering first-class service across VIP suites, hospitality boxes and premium sporting experiences.
Sports Hospitality
Enhancing exclusive guest areas with attentive, discreet and highly professional hospitality teams.
VIP Lounges
Supporting prestigious occasions with elegant service, guest management and flawless event execution.
Awards Ceremonies
Delivering exceptional hospitality and guest services for VIP areas, backstage lounges and premium festival experiences.
Festivals
Providing experienced hospitality teams for distinguished occasions requiring the highest standards of professionalism and discretion.
Royal & Ceremonial
Creating exceptional guest experiences for clients, partners and stakeholders at corporate events.
Corporate
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We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
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Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
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Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.