ESTABLISHED 2008
Pathways to Progression
Our vision is to shape the world of flexible work into a better place for all, and we hope to achieve this through our three Impact Pillars, including Pathways to Progression.
Our Objective
Our objective is to create accessible learning, clear development routes, and real career opportunities for everyone.
Progression in flexible work is often unclear or difficult to access. Many people join Arc not just for a job, but for the chance to build skills, gain confidence, and find a pathway forward.
Our aim is to ensure flexible work becomes a genuine opportunity to grow your skill set, expand your knowledge, and develop your ambition within the hospitality industry.
Over the last few years, we have seen a shift in both interest in and experience levels for managerial roles. These roles are often perceived by younger generations as high-pressure, less flexible, and offering limited reward compared to frontline positions. As a result, fewer early career workers view management as an attractive next step, which has reduced the pipeline of future managers.
We want to help change this perception by launching a new training approach for our Team Members, combining online learning, practical development, and clear, measurable progression pathways to educate, support, and excite people into these roles.
We work with our clients to ensure the team members feel safe, included and enjoy their onsite experience
4.25/5 ONSITE EXPERIENCE Rating
Our Operations Team is on hand for all questions and queries. We are there for their support.
90% of Our Team Members Feel Prepared for Their 1st Shift
This strong sense of support reflects the team's commitment to problem-solving, clear communication, and proactive assistance, all of which play a crucial role in helping others succeed in their roles.
81% FEEL SUPPORTED BY OUR OPS TEAM
Our Training
We use the world’s leading hospitality training platform, Flow Learning, to train our workforce. Our initial training is offered to our team members through this platform, they are asked to complete:
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Level 2 Food Safety
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Health and Safety Level 2
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Alcohol Licensing
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Food Allergens
We also deliver in-house training for specialist roles including:
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VIP Hospitality
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Barista
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Cellar Porter
Spotlight on Our VIP Hospitality Team
Create a memorable experience for your guests with our VIP Hospitality team, trained to deliver a service extending far beyond expectations.
Each member of our VIP Hospitality team has been authorised to become part of this exclusive group following a bespoke and intensive training programme devised by our Director, Paul Marcinkowski.
Our management hand-selects the most accomplished team members to partake in this course, but only those who we are confident can deliver this high level of service are approved to become VIP Hospitality staff.
Once they are part of this prestigious team, they have special access to apply for our VIP shifts. Our VIP Hospitality team works across the UK at the most exclusive areas within some of the country's most high-profile venues.
Apurva
Leeds Team Member Feedback
"I am delighted to share my positive experience with my work at Arc Hospitality. The firm offers ample opportunities for professional development. Besides, my manager Aine is amazing and supportive. Overall I enjoy working here and would definitely recommend others."
Chizua
Manchester Team Member Feedback
"Working with arc has really been a great experience it has really played a good role in my career path I did a junior chef training with Danny and I have had the opportunity to work in big places I’m really honoured to be part of the team"
Isaac
Manchester Team Member Feedback
"Fantastic place for flexible working. Highly professional and treat staff nicely. They prioritize Staff welfare and training which gives you the opportunity to grow in the organization"
Fair & Transparent Pay for Our Team Members
Our team members are our greatest asset, and we believe they should be paid fairly and transparently for their work. Every Team Member earns at least minimum wage, with most of our clients offering rates above this.
We also include Holiday Pay automatically in monthly wages- no need to request it, save it, or fill out forms. It’s simply paid alongside regular earnings, as it should be. To ensure full transparency, our payslips provide a clear breakdown of hours worked, wages earned, and Holiday Pay.
As we operate on a monthly pay cycle, we understand that waiting until payday isn’t always ideal. That’s why we’ve partnered with WageStream, an app that gives Team Members access to a suite of financial tools, including the option to access earned wages early and create savings pots to better manage their finances.
Our Training
We use the world’s leading hospitality training platform, Flow Learning, to train our workforce. Our initial training is offered to our team members through this platform, they are asked to complete:
-
Level 2 Food Hygiene
-
Alcohol Licensing
-
Food Allergens
We also deliver in-house training for specialist roles including:
-
VIP Hospitality
-
Barista
-
Cellar Porter
Wagestream
We understand that waiting until the end of the month for payday, which is why we've partnered with Wagestream to enhance the financial wellbeing of our team.
The app provides access to a toolkit of simple-to-use, flexible financial products and services for managing money easily, securely and more effectively every day.
Key features of the app include:
Flexible Pay
Choose when to get paid using your available earnings with no borrowing or interest charges
Build Savings
Build automatically puts money aside for you each month into a separate pot that can be used to cover unexpected costs or treats in the future.