Front of
House Roles
Managerial Roles
Floor Manager
Leads the front-of-house with energy - keeps service smooth, guests happy, and staff on point.
Floor Supervisor
Supports the Floor Manager - keeps the team focused and the floor flowing like clockwork.
Hospitality Manager
Drives the guest experience - leads the front-of-house team, elevates service, and ensures every detail shines.
Hospitality Supervisor
Bridges the gap between team and management—ensures top-tier service, every shift.
Bar Manager
Runs the bar with style and control - manages drinks, team, and vibe to deliver top-tier service every time.
Bar Supervisor
Right there behind the bar - guides the team, keeps service slick, and jumps in when it’s busy.
Operational Roles
VIP Hospitality Staff
Delivers first-class service with polish - catering to high-end guests with style and discretion.
Silver Service Staff
Precision and poise - expert in formal dining and flawless, traditional service.
Waiting Staff
Friendly and fast - takes orders, serves food, and keeps guests smiling.
Plate Waiting
All about timing and teamwork - delivers dishes swiftly and smoothly during events or service.
Wine Waiter
Knows their vintages - recommends, pours, and pairs wine like a pro.
Festival Bar Staff
Energetic and efficient - keeps the drinks flowing and the crowd happy, no matter how busy it gets.
Operational Roles
Bartender
The face of the bar - mixes drinks, chats with guests, and keeps the atmosphere buzzing.
Bar Back
The bartender’s secret weapon - restocks, cleans, and keeps the bar running like a machine.
Mixologist
Crafts cocktails with flair - part artist, part scientist, all about the perfect pour.
Barista
Brews with skill and speed - serves up coffee that’s as good as the welcome.
Retail Staff
Customer-first and product-savvy - handles sales, stock, and service with a smile.
Event Steward
Manages crowds with calm and control - guides guests and ensures smooth event flow.
Safety Steward
Keeps everyone safe and sound - monitors crowds, checks access, and handles incidents professionally.