Global Retail Giant Launches First Liverpool Store With Arc's Help
- Ashleigh Coleman
- 3 days ago
- 2 min read
Client Challenge
The client was hosting an opening event for their very first store in Liverpool, adding to its global portfolio of over 2,500 stores. They needed a reliable, high-energy team to represent their brand and supporting with welcoming guests, serving food and drink, as well as post-event clean-up.
Arc Solution
We provided a well-prepared, enthusiastic team comprised of our most experienced team members within our Liverpool hub. The team focused on serving sandwiches, while the rest served drinks, offering an array of beverages including water, gin, and beer to guests. Our professional hospitality staff displayed a strong sense of team spirit and a positive attitude throughout the shift, seamlessly transitioning to help clean-up at the end of the event.
Value Delivered
The team’s positive attitude, professionalism, and efficiency ensured the event ran smoothly from start to finish, giving guests a warm welcome and leaving a lasting, positive first impression of both the store and the brand.
Lessons Learnt
Having a team with the right attitude makes an incredible different, especially when working in unfamiliar locations. With experience in temporary hospitality roles, the team adapted quickly, seamlessly learning to work together and serve guests with the care and professionalism of in-house staff. A flexible, hands-on approach from all team members proved critical in exceeding client expectations.
Client Quote
“I just wanted to say, they were such a great group! They were on everything, had a great laugh with them too – can’t speak highly of them enough!! Thank you so much for your help and I love Liverpool so hopefully we can do this again.”