ESTABLISHED 2008
Hire Temporary Staff in Birmingham
Hire talented temporary staff with Arc Hospitality Recruitment, one of the leading staffing agencies in Birmingham, supplying the right staff for great guest experiences and your peace of mind.
One of Birmingham's Leading Staffing Agencies for Exceptional Hospitality Staff
The Right Staff. Responsibly Delivered. Delighting Every Guest
For over 17 years, we’ve been one of Birminghm's leading suppliers of temporary hospitality, catering, and event staff, supporting the city’s most iconic venues, events, and operators. Businesses trust us because we deliver high-quality, fully trained staff exactly when they’re needed.
Sectors We Support:
Why Choose Us?
We eliminate your staffing headaches by taking care of the people who power your service to deliver great guest experiences, allowing you to focus on running an outstanding venue or event.
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The highest standards of compliance
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17 years experience building industry presence
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Experts on large-scale staffing
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On-site Staffing Managers available throughout events
Birmingham Hospitality & Event Staffing Solutions
As a hospitality recruitment agency, Arc provides staffing solutions across Birmingham and the Midlands. Our network allows us to supply trained and vetted hospitality professionals wherever our clients operate.
Our core services include:
A fully outsourced workforce solution designed for large venues, multi-site operators, and contract catering businesses. We manage recruitment, onboarding, compliance, payroll, and workforce planning.
Managed Staffing Services
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We supply experienced bar staff, waiting staff, chefs, supervisors, and event teams to support peak trading periods, seasonal demand, and large-scale events.
Temporary & Flexible Hospitality Staff
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Arc works with major venues and event organisers to provide scalable event staffing solutions, ensuring quality service delivery during high-volume operations.
Event Staffing Agency Support
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Sectors We Support Across the UK
These are some of the main sectors we support, along with a range of other hospitality and event-related industries.
We supply professional hospitality staff for stadia environments, supporting matchdays, hospitality suites, retail concessions, and high-volume spectator service operations.
Stadia
We provide flexible hospitality staffing solutions for events, exhibitions, corporate functions, and private gatherings across the UK hospitality sector.
Events
Our experienced hospitality workforce supports arena venues, delivering reliable service staff for concerts, shows, entertainment events, and large audiences.
Arenas
We support festival operations with trained staff covering bars, VIP areas, food service, and high-volume outdoor event environments.
Festivals
We also supply hospitality and catering support staff to education environments, helping schools maintain consistent, compliant, and efficient service.
Schools
Our hospitality staffing solutions extend to hotel operations, supporting restaurants, bars, banqueting teams, and guest service delivery requirements.
Hotels
Client Feedback
"Beth is always available to help and always happy"
Nitesh
Arc Birmingham Team Member
"I have been working with ARC since 6th of December 2024, And it was my great experience working with them and the most interesting part of working with ARC is you will meet different people in different shifts and that’s the best thing you can ever experience and they all are so friendly and kind to us.And it was always my dream to work in different places and with different people all thanks to ARC for making one of my dream come true."
Courtney
Arc Birmingham Team Member
"Brilliant agency. Would recommend, supportive and caring management. Matthew has been very helpful and always a pleasure"
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them. Explore some of our most popular roles.
Serving drinks with speed, skill, and exceptional customer service.
Delivering exceptional table service to guests with high levels of professionalism.
Crafting delicious dishes with precision, passion, and efficiency.
Providing vital support to ensure smooth, efficient, and high-quality service.
Providing next-level service to ensure unforgettable experiences for guests.
Leading our teams to deliver a seamless service and exceptional guest experiences.
Explore the full range of roles on offer.
Our Training
We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.
This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:
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Level 2 Food Safety
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Health and Safety Level 2
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Alcohol Licensing
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Food Allergens
We also deliver in-house training for specialist roles including:
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VIP Hospitality
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Barista
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Cellar Porter
These training sessions are designed to equip individuals with the expertise and confidence needed to excel in their roles. By focusing on practical skills and industry best practices, we ensure that our clients benefit from a highly capable, professional, and well-prepared workforce.
Our Clients
Your Delivery Team
Once you have spoken to our Commercial Team and they have understood your pain points and goals, you will be passed across to our Operations Team, a talented group of the industry's top recruits and the masterminds behind your recruitment solutions.
Leading our Birmingham hub is Beth Gwynne, one of Arc's longest-serving staff members with over 8 years at Arc, beginning her journey as one of our team members before joining the core team. Beth is an experienced operations manager and has led on events such as Royal Ascot and Cheltenham Festival.
At Arc, we have a dedicated Back of House department, led by four former industry-leading chefs and here at Arc Birmingham, we have Mathew Lynam, here to bring his experience and staffing knowledge to enhance your back of house operation.
Alongside Beth and Mathew, you will be supported by each member of Arc's team, including Commercial, Finance, and the wider Operations Team to ensure success.
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.