What We Do
We provide a ready-made workforce of talented temporary staff, which we call our team members, to businesses across the UK: 24 hours a day, 7 days a week, 365 days a year.
At Arc, we are passionate about festival season and our dedicated team works year-round to ensure we deliver an exceptional team of staff for when the season begins. Due to our tech, we can recruit and operate in the most remote locations that provide extra challenges.
We deliver an array of roles including:
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Festival Bar Staff
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Retail and Kiosk Staff
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Supervisors, Team Leaders, Managers
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Stewards
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Logistics and Porters
Our team can eliminate your staffing headaches and extra costs, so you only pay for the right staff when you need them. With over sixteen years of experience in events, we are your go-to partner for festival staffing solutions.
Client Feedback
"Friendly, efficient, knowledgeable, just a pleasure to work with!"
Client Feedback
"Super helpful and quick to respond whenever we need anything!"
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them
Remote Recruitment
Due to our robust technological infrastructure, strong operational competencies, and quality management processes, regardless of where your festival is located, you can still expect the same level of quality service.
Our Senior Leadership Team assigns the most suitable Account Manager to our client’s operation, regardless of whether they are based. By combining our proven operational blueprint and technological infrastructure, we can successfully deliver our services nationwide.
We are committed to creating social value within our communities and feel strongly about employment for local people, by prioritising regional recruitment and investing in homegrown talent. Through targeted campaigns with local universities, job boards, and social media advertisements, we actively source individuals from the community, ensuring our workforce reflects the area we serve.
By building a strong local team, we not only help to contribute towards the local economy but also help to reduce emissions associated with long commutes, promoting a more sustainable workforce.
On-Site Presence
Once your event schedule is confirmed, we will assign a dedicated Onsite Ops Team to ensure you see familiar faces at each event. This means:
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A team that understands your operations and expectations
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Smoother event execution with minimal disruption
Our strong onsite presence at festivals ensures a smooth and efficient experience for our team members from the moment they arrive. We set up branded gazebos at check-in, making it easy for staff to locate us upon arrival. Our team is easily identifiable in branded uniforms, and we use telescopic branded flagpoles to guide team members from check-in to their bars with utmost efficiency.
Beyond logistics, our dedicated on-site operations team is there to support the welfare of our team members, ensuring that they have everything they need and addressing any concerns they may have throughout the event.
Consistency
We understand the importance of maintaining a consistent team, not only to enhance efficiency but to create a positive and rewarding experience for our team members. This reduces the need for constant retraining and provides more regular work for local staff, supporting the local community.
Our goal is to provide a reliable, high-quality team for every event, we especially recognise the importance of having consistent Bar Managers at all events.
By reducing the need for constant retraining, we ensure that our staff are familiar with their work areas, allowing with to perform in their roles with confidence and precision. A stable team fosters strong working relationships, enabling our team members to build a rapport with their colleagues and feel a sense of belonging.
This supportive environment encourages staff to return each day with smiles on their faces, creating a workplace where efficiency and job satisfaction go hand-in-hand.
Leave No Trace
We’re on a bold mission to reduce waste and champion sustainability at festivals through out Leave No Trace campaign. Our Leave No Trace campaign forms part of our Impact Strategy and focuses on taking positive climate action within our camping festivals that we staff each year.
Arc Sustainability Champions:
These team members go through a selection process whereby we identify people who are passionate about sustainability. They are then given an induction about how we can best leave no trace. In return, we pay them a higher rate for encouraging green practices on-site.
Site Clear Down:
On the last day, our sustainability champions will work with the rest of the team to ensure the fields we camp in are completely clear when we leave and also any equipment left behind (e.g. tents) is recycled or donated to charity
Our Clients
Managers & Supervisors
Leading our teams to deliver a seamless service and exceptional guest experiences.
Bar Staf
Serving drinks with speed, skill, and exceptional customer service.
Retail & Kiosk
Delivering quick service to guests on-the-go with efficiency and friendly smiles.
Logistics & Porters
Ensuring seamless operations and efficient handling of goods with coordination.
Green Crew
Supporting sustainability with our Leave No Trace commitment.
Stewards & Ticketing
Keeping your events or business running smoothly with organisation and support.
Your Delivery Team
Our festival delivery team is led by one of the most accomplished leaders within the business, Head of Operations, Lizzie Wright, and a member of our Senior Leadership Team.
The team has successfully staffed a variety of festivals throughout the UK, from large-scale music festivals to small, intimate gatherings of family-orientated festivals. Lizzie's expertise in festival staffing ensures that she consistently delivers high-quality staff and smooth operational support throughout.
With meticulous planning, strong communication skills, and a proven recruitment strategy, we can ensure that we deliver and go above and beyond your expectations at each event.
Lizzie is also a core member of our Impact Team, and leads on implementing our Leave No Trace initiative at all camping festivals that we staff across the UK.
The Team
Lizzie's team includes Lead People Operations Manager, Rachel Hanson, who is on-site throughout festival season. Our Data Analyst, Graeme Hunter, sources data to enhance operational efficiency at your festival.
Additionally, our seasonal on-site team provides hands-on support to ensure everything runs smoothly. For every event, we provide a consistent on-site staffing management team to assist with all aspects of the operation, including:
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Accreditation
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Sign In/Out
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Staff Hours
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Welfare
We come equipped with our own infrastructure & resources such as branded gazebos, radios & tablets, to ensure visibility for our team members, clear communication & accurate collation of information.
Our Service Options
Choose the best service option for your business
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Managed Service
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Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Top-Up Staffing
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Managed Service
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Top-Up Staffing
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.