What We Do
We provide a ready-made workforce of trusted temporary staff, which we call our team members, to businesses across the UK: 24 hours a day, 7 days a week, 365 days a year.
With over 16 years of experience in the stadium and events industry, our collective team of operational, commercial, and financial recruits bring real value to your client account.
We understand the unique challenges of live events, and our approach ensures that we combine a seamless operation, enhanced compliance, and skilled, reliable, professional team members trained in-house to deliver great experiences for your guests.
If you are looking to eliminate staffing headaches and extra costs, rely on us to find the right staff and guarantee memorable experiences for your guests.
Client Feedback
"I have worked alongside Arc for 6 years now, and they have always been very professional and reliable. They have great communication, and Paul and his team are dedicated to assisting every client to the best of their abilities. Highly recommend Arc and their team!"
Client Feedback
"Arc have always been a great help at our venue, providing great staff and always being on hand if we have any last minute additional requests. The London team are so friendly and helpful, especially our account manager Lisa who never lets us down. Will always recommend using Arc for staffing solutions! Thanks Arc London"
Client Feedback
"Amy is consistently fantastic, during check-in she is on top form each time, we are never left without the required Arc numbers - Amy keeps us up to date, we are able to contact her if we have any issues and her communication via email is always quick."
Client Feedback
"Aine has never let the club down, even at the last minute."
Client Feedback
"Jen really formed an extended part of our on-site People Operations Team, and the event would not have been so successful had it not been for her! She went above and beyond to make sure all of our needs were met, including a lot of last-minute changes!"
Client Feedback
"Aine is at every check-in. She arrives early and staff even once all the staff have gone. She will help with our in-house check-in, handing out uniform, directing staff even when they are not her own staff. She's always checking in with us letting us know prior to holidays/days off. Nothing is ever a problem and she has never underdelivered."
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them
We Work With Over 50% of Premier League Clubs
We are one of the few temporary recruitment agencies that are trusted to supply the iconic Premier League. This presgitious partnership demonstrates the quality, realiability, and professionalism of our service.
Our dedicated teams operate nationwide, providing great guest experiences in a variety of settings - from the electric atmosphere of stadiums on match day, to the behind-the-scenes operations at training grounds, and even within the private residences of players. Wherever we’re needed, we deliver excellence.
Our versatile workforce of temporary staff includes a wide range of skilled professionals, such as event hosts, hospitality personnel, bar staff, chefs, and kitchen teams. Each individual is carefully selected and trained to uphold the high standards expected by one of the most recognised sporting brands in the world.
Whether it’s ensuring a seamless VIP experience or keeping operations running smoothly behind the scenes, our people play a key role in creating memorable moments — week in, week out.
Where We Work
We're one of the leading names in supplying high-quality temporary staff to an array of stadia and events
Our Clients
Bar Staff
Serving drinks with speed, skill, and exceptional customer service.
Waiting Staff
Delivering exceptional table service to guests with high levels of professionalism.
VIP Hospitality Staff
Providing next-level service to ensure unforgettable experiences for guests.
Chef & Kitchen Staff
Crafting delicious dishes with precision, passion, and efficiency.
Stewards & Logistics
Keeping events or business running smoothly with organisation and support.
Retail & Kiosk
Delivering quick service to guests on-the-go with efficiency and friendly smiles.
Training Our Workforce
We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.
This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:
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Level 2 Food Safety – covering best practices in food safety and hygiene standards
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Health and Safety Level 2 - providing a solid understanding of workplace safety—covering risk assessment, accident prevention, and legal responsibilities.
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Alcohol Licensing – ensuring a clear understanding of licensing laws and responsible alcohol service
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Food Allergens – focused on allergen awareness, legal responsibilities, and guest safety
These interactive, online modules are designed to be engaging and accessible. Each course includes practical scenarios and informative content, followed by short quizzes to reinforce learning. Upon successful completion, participants are awarded an official certificate, confirming they have met the required standard.
In stadium environments, safety training isn’t just important—it’s essential. With thousands of guests, fast-paced service, and diverse food and drink offerings, the risks are amplified. That’s why all staff are trained to a high standard in food safety, health and safety, alcohol licensing laws, and allergen management. From preventing cross-contamination to responsible alcohol service, our training ensures a safe, compliant, and enjoyable experience for every visitor. It’s about protecting guests, supporting staff, and upholding the highest standards - event after event.
Our Service Options
Choose the best service option for your business
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Managed Service
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Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Top-Up Staffing
2
Managed Service
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Top-Up Staffing
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Spotlight on Our VIP Hospitality Team
Create a memorable experience for your guests with our VIP Hospitality team, trained to deliver a service extending far beyond expectations.
Each member of our VIP Hospitality team has been authorised to become part of this exclusive group following a bespoke and intensive training programme devised by our Director, Paul Marcinkowski.
Our management hand-selects the most accomplished team members to partake in this course, but only those who we are confident can deliver this high level of service are approved to become VIP Hospitality staff.
Once they are part of this prestigious team, they have special access to apply for our VIP shifts. Our VIP Hospitality team works across the UK at the most exclusive areas within some of the country's most high-profile venues.
Client Feedback
“This year, we used VIP team, which was a huge success. The extra investment in training is evident. This absolutely enhanced our guest experience in some of most premium locations.”
Your Delivery Team
Once you have spoken with our Commercial Team, they will introduce you to your account managers, whether your nearest Arc hub or the most suitable department or leader.
Leading our 18-member nationwide Operations Team is our talented Associate Director of Operations, Emma Jensen. Since joining the recruitment industry over 10 years ago, Emma has become one of the leading figures in our sector for large-volume recruitment and staffing operations.
Our team consists of highly skilled industry professionals, passionate and committed to delivering exceptional staffing solutions for your business. Their core focus is to provide you with the best temporary staff who can create remarkable guest experiences while ensuring your peace of mind.
You can rest assured that swiftly resolve staffing needs with our responsive, reliable account management. You’re in the right hands here at Arc.
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.