What We Do
We provide a ready-made workforce of talented temp staff, which we call our team members, to businesses across the UK: 24 hours a day, 7 days a week, 365 days a year.
At Arc, our longstanding history within the hospitality industry makes us the ideal choice for companies looking to partner with a temporary staffing agency to reduce their overheads, improve the quality of staff, or have help in delivering difficult-to-manage seasonal peaks.
We deliver an array of roles including:
-
Bar Staff
-
Waiting Staff
-
VIP Hospitality Staff
-
Managers and Supervisors
Our friendly and professional team members are trained to deliver the highest standards of service, with a core focus on amplifying guest experience, creating memorable experiences to keep your customers loyal.
Whether you're looking for a short-term solution that will help cover you over peak seasons, or long-term results to enhance your everyday operation, we can help.
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them
Our Training
We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.
This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:
-
Level 2 Food Safety
-
Health and Safety Level 2
-
Alcohol Licensing
-
Food Allergens
We also deliver in-house training for specialist roles including:
-
VIP Hospitality
-
Barista
-
Cellar Porter
These training sessions are designed to equip individuals with the expertise and confidence needed to excel in their roles. By focusing on practical skills and industry best practices, we ensure that our clients benefit from a highly capable, professional, and well-prepared workforce.
Client Feedback
“This year, we used VIP team, which was a huge success. The extra investment in training is evident. This absolutely enhanced our guest experience in some of most premium locations.”
Spotlight on Our VIP Hospitality Training
Create a memorable experience for your guests with our VIP Hospitality team, trained to deliver a service extending far beyond expectations.
Each member of our VIP Hospitality team has been authorised to become part of this exclusive group following a bespoke and intensive training programme devised by our Director, Paul Marcinkowski.
Our management hand-selects the most accomplished team members to partake in this course, but only those who we are confident can deliver this high level of service are approved to become VIP Hospitality staff.
Once they are part of this prestigious team, they have special access to apply for our VIP shifts. Our VIP Hospitality team works across the UK at the most exclusive areas within some of the country's most high-profile venues.
Our Clients
Bar Staff
Serving drinks with speed, skill, and exceptional customer service.
Waiting Staff
Delivering exceptional table service to guests with high levels of professionalism.
Wine Waiter
Expertly serving and recommending wines to enhance dining experiences.
Hosts & Hostesses
Welcoming guests with professionalism and warmth to amplify guest experience.
VIP Hospitality Staff
Providing next-level service to ensure unforgettable experiences for guests.
Managers & Supervisors
Leading our teams to deliver a seamless service and exceptional guest experiences.
Our Service Options
Choose the best service option for your business
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Managed Service
1
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Top-Up Staffing
2
Managed Service
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Top-Up Staffing
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.