What We Do
With over 16 years of experience, we are a trusted nationwide recruitment agency specialising in providing high-quality temporary staff in Manchester to a wide range of businesses.
We work with local stadiums and events, festivals and music arenas to hotels, restaurants, and even schools and universities. We provide a wide range of roles that includes hospitality staff and chef and kitchen teams to enhance your operation and amplify guest experience.
Our experience ensures that you are in the safest of hands, we have weathered many storms and understand the challenges that come with recruitment and staffing. We will become your go-to staffing solutions for peak seasons, rapid deployment, special events and everyday operations, supplying the right staff for great guest experiences and your peace of mind.
Client Feedback
"I have worked with Amy for almost 10 years, each interaction I have with Amy she is always smiling, willing to go the extra mile to support us if we are running slightly short on numbers. The relationship we have built with our team and Arc is due to the commitment that Amy displays. It has been and always will be a pleasure working alongside Amy."
Emmanuel
Arc Manchester Team Member
"I have the pleasure of working with Arc, and I can confidently say that they exceeded all my expectations. From the moment I engaged with them, the professionalism and attention to detail were clear, and every aspect of their service was handled with precision and care"
Client Feedback
"Nhi has been a great help to us over the last few months - always providing clear honest communication and more than anything displaying exceptional patience to deal with our ever-changing requests. We are very grateful for the support received from Nhi."
Isaac
Arc Manchester Team Member
"Fantastic place for flexible working. Highly professional and treat staff nicely. They prioritize Staff welfare and training which gives you the opportunity to grow in the organisation"
Client Feedback
"Amy is consistently fantastic, during check in she is on top form each time, we are never left without the required Arc numbers - Amy keeps us up to date, we are able to contact her if we have any issues and her communication via email is always quick."
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them
Our Training
We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.
This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:
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Level 2 Food Safety
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Health and Safety Level 2
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Alcohol Licensing
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Food Allergens
We also deliver in-house training for specialist roles including:
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VIP Hospitality
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Barista
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Cellar Porter
These training sessions are designed to equip individuals with the expertise and confidence needed to excel in their roles. By focusing on practical skills and industry best practices, we ensure that our clients benefit from a highly capable, professional, and well-prepared workforce.
Our Clients
Your Delivery Team
Leading our Manchester hub is Arc's longest-serving recruit, Amy Nickson, a talented Senior People Operations Manager, who started her journey at Arc as one of our own team members before joining the core team.
Amy is a dedicated account manager and is praised by all of her clients for her care, commitment, and communication - just look at her feedback above! You can rest assured that Amy and her team can swiftly resolve staffing needs with our responsive, reliable account management. You’re in the right hands here at Arc.
With experience as a team member, Amy is passionate about investing in our team members and supporting them to learn new skills, gain confidence, and progress to more senior roles.
Alongside Amy and her team, you will be supported by Arc's full core team, including Commercial, Finance, and the further Operations team.
The Team
Amy leads a strong team, including Lead People Operations Manager, Rachel Hanson, People Operations Manager, Nhi Nguyen, and our specialist Lead Back of House People Operations Manager, Michael McGuinness who finds the best chefs for our Manchester clients.
Bar Staff
Serving drinks with speed, skill, and exceptional customer service.
Waiting Staff
Delivering exceptional table service to guests with high levels of professionalism.
VIP Hospitality Staff
Providing next-level service to ensure unforgettable experiences for guests.
Chef & Kitchen Staff
Crafting delicious dishes with precision, passion, and efficiency.
Stewards & Logistics
Keeping events or business running smoothly with organisation and support.
Retail & Kiosk
Delivering quick service to guests on-the-go with efficiency and friendly smiles.
Our Service Options
Choose the best service option for your business
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Managed Service
1
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Top-Up Staffing
2
Managed Service
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Top-Up Staffing
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Our Hub Location
Our Manchester hub is based at 1 St Peter's Square, Manchester, M2 3DE
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.