Environmental Policy

Arc recognises that it has a responsibility to protect the environment and by exerting proper control over our activities, we will promote the use of sustainable resources and discourage practices that are wasteful or damaging to the environment. We will do so through a set of objectives and individual actions as set out in this document:


  1. To minimise waste and maximise the use of sustainable resources as per the sustainability policy which sets out the requirement to minimise the use of paper, recycling that which is used and to assess the impact our operations have on the environment
  2. To follow environmental good practice and comply with all relevant environmental regulations and legislation
  3. To develop internal awareness of environmental issues

Practical actions

Our staff have been trained to recycle and minimise the production of waste as far as is practical, to reduce the environmental impact of our business activity.

In the office environment, where appropriate and practicable, we will:

  • Minimise our use of paper, for example by double-siding all paper used, and identifying opportunities to reduce waste by sending information digitally
  • Arrange for the reuse or recycling of office waste, including paper, computer supplies and redundant equipment
  • Measure and record our waste so we can monitor our environmental impact on the environment and work to improve our recycling statistics 
  • Reduce the energy consumption of office equipment by purchasing energy efficient equipment
  • Minimise electrical consumption by switching off electrical appliances when not in use for long periods or overnight, including lights, printers, computers, computer monitors, heaters and mobile phone chargers
  • Minimise waste by using washable crockery, cutlery, cups, glasses, etc., rather than paper plates, plastic cups, etc.
  • Use green energy suppliers, and review annually to gain benefits from market developments
  • Reduce water consumption through only filling kettles as full as required and not always to capacity
  • Reduce water consumption by washing crockery, cups, glasses, etc by hand as opposed to using dishwashers
  • Reduce plastic waste by drinking tap water in glasses and or using reusable bottles instead of purchasing plastic bottles
  • Reduce electrical consumption by using LED lights and sensors which are movement sensitive
  • Reduce waste generation by only buying perishable goods when required and in appropriate quantities for office staff


Transport actions

We are committed to reducing the impact of our business activities on the environment. To this end, where appropriate and practicable, we will attempt to minimise our carbon footprint by:

  • Encouraging all staff to either carpool or utilise sustainable forms of public transport
  • Considering the environmental impact of our operations in respect to required personal & business travel
  • Providing information on public transport to client locations
  • Encouraging the use of more fuel-efficient transport alternatives where public transport is unavailable
  • Avoid unnecessary journeys to meetings by using video conferencing technology such as Microsoft Teams for business
  • Position our offices and training spaces in locations where they are easy to access by public transport to minimise the amount of car travel

We will also:

  • Use public transport to attend meetings and site visits unless in exceptional circumstances where the alternatives are impractical and/or cost prohibitive
  • Make the costs of more sustainable forms of transport transparent in our financial proposals 
  • Avoid physically travelling to meetings where alternatives are available and practical, such as using teleconferencing, or web cams, and efficient timing of meetings to avoid multiple trips
  • These options are also often more time efficient, while not sacrificing the benefits of regular contact with clients and partners.
  • Reduce the need for our staff to travel by supporting alternative working arrangements, including home working etc. 


  • With further regard to the operating period of this policy (September 2020 to September 2021) we have introduced electronic timesheets using an app which will support our operations whilst further reducing our use of paper
  • We have introduced the use of shared electronic project working applications such as OneDrive which allow multiple users to use one shared document without the need to print multiple sheets
  • We have linked smart phones with laptops to support greater sharing of information within the Account Managers and Operations team – which is a move away from paper resources
  • We have also introduced a storage device for us to save our work remotely on which allows easier work from home reducing the travel requirements of our full-time staff
  • In addition, we also now have the IT capability for us to monitor remotely the amount of printing performed by all out sites so we can identify much more easily any unnecessary waste of paper and ink

Purchasing Actions

  • Purchase Fair Trade or sustainably produced products from local businesses where possible
  • Order printed stationery (letterheads, envelopes, etc.) from a printer with sound environmental principles and with a responsible environmental policy
  • Favour suppliers who use little packaging or remove packaging as part of their supply contract and obligations and who operate according
  • We will develop plans to improve the environmental performance of our suppliers and contractors
  • Use local suppliers where possible to reduce “fuel miles”
  • Purchase Recycled products and in particular avoid purchasing products which contain unnecessary plastic packaging
  • Purchase office space on rental agreements from environmentally conscious and friendly buildings which have clear data in relation to energy efficiency and waste minimization
  • Chemical Actions
  • Use non-ozone depleting chemical products and materials
  • Provide an environment free of hazardous materials

Disposal Actions

In our experience, most of large venues operate a recycling process. Our staff are made aware to act responsibly in terms of the environment and we encourage the client to communicate any recycling policy that the venue holds.

Where appropriate and practicable we will:

  • Provide clearly labelled containers for material to be recycled, with notices of what can and cannot be recycled
  • Recycle cardboard, glass, aluminium
  • Return all toners and print cartridges to suppliers or recyclers
  • Advertise redundant furniture and equipment for re-use or donate to charitable causes
  • Encourage our customers to take positive actions in areas such as transport, recycling and purchasing
  • Recycle all paper waste, including shredded confidential documents
  • Recycle all plastic waste, including packaging and containers

Employees & Client Awareness Actions

Where appropriate and practicable we will:

  • Provide environmental education for employees, encouraging both them and clients to behave in an environmentally responsible manner e.g. electronic newsletter
  • Use signs and notices as reminders, e.g. notice boards
  • Include relevant information in new employees’ orientation such as the information detailed in this handbook
  • Encourage existing staff to set examples for new employees
  • Create awareness of the benefits to the environment of commuting by walking, cycling or using public transport, whilst noting other constraints such as personal safety
  • Make information on recycling systems at Arc’s premises and our clients’ sites available to all staff
  • Host engagement events to raise staff awareness of environmental issues and encourage behavioural change which will contribute to achieving environmental excellence
  • Add questions on sustainability and the environment to our assessment sessions

Sustainability Policy

Our policy is addressed under several titles below which seek to align with the guidance offered within ISO 26000.

In addition to developing our company as we expand, we push to achieve the best results for us, our clients and staff whilst remaining aware of the responsibilities shouldered by companies and corporations in the wider environment. Our policies are based around our core principles of honesty, staff care and delivery. 


Our company’s vision is to “shape the world of flexible work into a better place for all”. This means improving the recruitment agency industry for all our staff, clients, stakeholders, local communities and the environment around us. We acknowledge that this will always be a moving target and promote continuously improvement in all these areas on a day-to-day basis. 

Our foundation is built on the values of Honesty, Staff Care and Delivery. These values guide our organisation to remain socially responsible and ethical in its operations.


We’re honest: Integrity is essential in our industry and whether it is managing expectations on the exact quantity and/or quality of staff available; the market rate for a permanent placement; or holding your hands up and quickly rectifying when a mistake has been made, Arc will always choose honesty as the best policy.

We care: It’s easy to say we care but actually caring for us means we will, for example; be on-site when required to check that all staff are ready for work on time, investigate and resolve any pay queries as fast as we can; and be disciplined when checking and verifying right to work documentation before engaging a candidate. Caring and being passionate about what we do is a prerequisite for everyone in our team.

We deliver: The above points will ensure that we never drop our standards below a minimum. Our reputation for delivery is that we do everything within our power as a team to hit number and quality targets without breaking our golden rules.

Important Issues

The importance of sustainability now goes beyond environmental issues, in the current era corporate governance, the need to behave responsibly relates to brand image, reputation and future growth. As such, as well as concern for our environmental effect, we address our community and social impact.

Our Commitment and Scope

The commitment to delivering against our sustainability policy is reviewed periodically. The Sustainability Policy is set to cover a defined period between the company’s financial year from July 2018 to June 2019. The staff are expected to uphold their responsibilities under the Code of Conduct.

We work with a number of third parties and while we have our Codes of Conduct by which we expect them to abide, we understand that these are not contractual agreements and can be followed in terms of guidance rather than binding legal precedent. We therefore look to educate our third parties as well as getting our staff to indicate their acceptance of our expected standards.

Arc implement sustainability commitments through our Sustainability Working Group Programme, which addresses the following:

  • People & Community
  • Safety
  • Sustainable Environment
  • Sustainable Resourcing
  • Corporate Governance
Core Element  Objectives
People & Community Arc is committed to offering employment opportunities to people from all walks of life. Our employment policies address age, race, sex and gender equality legislation. Each office seeks to develop a community pool of staff to fulfil our client’s requirements. In so doing, we minimise the environmental impact of requiring the long-distance travel of staff from an area to another.
Safety Arc is committed to protecting the wellbeing of our staff regardless of their temporary and self-employed status. When we take a booking from a new client, we require them to provide Health and Safety briefings for the temporary staff we provide to work on their location. This information is vital to safeguard those who work on assignment from Arc.
Sustainable Environment Arc is committed to compliance with our environmental policy and also the continuous improvement in our performance.
Sustainable Resourcing Arc is committed to procuring services and staff that minimise the impact of our operations on the environment and support local communities and value our staff and clients
Corporate Governance Arc is committed to improvement in its business performance and financial responsibilities. We therefore conduct our business according to our declared principles ensuring our financial tax requirements are met, our safety requirements are met and our staff employment processes address equality legislation.


In practical terms Arc promote their sustainability by:

  • Using public transport to attend meetings and site visits unless in exceptional circumstances where the alternatives are impractical and/or cost prohibitive.
  • Make the costs of more sustainable forms of transport transparent in our financial proposals.
  • Avoid physically travelling to meetings where alternatives are available and practical, such as using web cams or teleconferencing (e.g. Skype for Business), and efficient timing of meetings to avoid multiple trips. These options are also often more time efficient, while not sacrificing the benefits of regular contact with clients and partners.
  • Reduce the need for our staff to travel by supporting alternative working arrangements, including home working etc. and promote the use of public transport by locating our offices in accessible locations. Furthermore, we have recently introduced an Arc network our staff can dial into from home which reduces the need for staff to come into the office.
  • Minimise our use of paper, for example by double-siding all paper used, and identifying opportunities to reduce waste.
  • Arrange for the reuse or recycling of office waste, including paper, computer supplies and redundant equipment.
  • Reduce the energy consumption of office equipment by purchasing energy efficient equipment.

We have identified a communication plan for this year’s policy to disseminate this information when we submit proposals to clients to proactively address the importance of sustainability in the current economy.

Corporate Travel Policy 

Arc recognizes that business travel is a necessary tool to operate and grow its business, and at the same time business travel is a very real contributor to the company’s carbon footprint. The following corporate travel policy is to develop and utilize strategies to increase efficiency while decreasing its environmental impact.

 Whenever feasible, business travel will be replaced with teleconferencing, web conferencing, and video meetings. (Options include Microsoft Teams, Zoom, Skype and others.) When business travel is unavoidable, Arc will follow these travel strategies whenever possible:

  • Identify the most efficient travel method and route (utilizing public transportation when feasible).
  • Book travellers into “green” hotel options.
  • Book travel through environmentally conscious vendors, such as a green-certified travel agent.
  • Rent cars only from a car rental company’s eco-friendly or “green” line of car models such as hybrids or electric cars.
  • When air travel is unavoidable, minimize the number of layovers to reduce travel time and carbon emissions.
  • If several employees are traveling to the same event, the company encourages carpooling, and may incentivize carpooling by renting a hybrid or low-emission vehicle for the group to use, rather than using a personal vehicle.
  • Business travellers are reminded and encouraged to opt-out of every-day sheet and towel service when staying in hotels, and to turn off lights, in-room HVAC systems and electronics when leaving hotel rooms.
  • Business travellers are also encouraged select restaurants, stores and other businesses that utilize “green” practices when provided with the option.

Working from home policy

We designed our work from home policy to make sure that working from home is beneficial to our employees and company. This company home working policy applies to all our employees who prefer working from home. Employees can work from home only if their job duties permit it and if it is a company requirement.


Arc is driven by each of our vision, mission, and values.

Our Vision:

To shape the world of flexible work into a better place for all.

Our Mission:

To solve staffing problems by supplying the most suitable, satisfied and well looked after people every minute of every day, wherever they are needed.

Our Values: 

We’re honest, we care, we deliver.

At Arc, we place a high value on both reducing our environmental impacts and improving the social impact that we have as a company. Our performance in both regards is closely monitored and reviewed by our Corporate Responsibility Committee, and performance is discussed at Senior Management and Board level also to ensure that we hold ourselves to account in this regard. 

Following the 2020 COVID-19 pandemic, Arc utilised the option of working from home to ensure that our core business function remained operational throughout the crisis. Whilst the pandemic was a difficult period for the company, working from home proved to be a relative success and full-time office staff have since been surveyed as to their preference regarding working from home in future. It is felt that one of the most beneficial ways of Arc reducing our carbon footprint may be to employ some work from home practices as and when suitable. When considering working from home, attention should be given to individual roles, areas, and business needs, as some roles will be more easily achievable as home-working roles than others.

At Arc, we encourage our employees to apply good environmental practice to their own remote workspace, whether that be within a home office or hot desking option if applicable.


Our ‘Work from Home Policy’ offers a set of commitments by Arc for continued environmental stewardship and outlines best practice for virtual work. The points highlighted herein apply to all Arc full-time employees and their workplace activity. 

Environmental Commitment

  • Arc employees are committed to the following in relation to environmental issues:
  • Support Arc’s focus to reducing environmental impacts and meet any environmental objectives set out by the company.
  • Manage any and all waste generated from Arc activities, incorporating reduction, recycling and re-use of business materials.
  • Ensure that environmental considerations are taken into account in procurement decisions.
  • Ensure compliance with all environmental legislation, and additionally any voluntary obligations set out also (e.g. as part of the B Corp Framework).
  • Reducing our consumption of resources generally and improve the efficient use of resources.
  • Promote improvement in Arc processes, performance and practice within the mindset of environmental best practice.
  • Communicate both internally and externally our environmental objectives, performance and any relevant policy set out by the company.
  • Encourage collaboration among Arc stakeholders to promote environmental performance to work towards an ultimate goal of climate neutrality.
  • Foster sustainable thinking and environmental protection through internal and external information sharing and educational opportunities.

Environmental Best Practices for Virtual Work


  • Make use of online audio/visual meeting software tools whenever possible to reduce the amount of travel necessary for the business to operate.
  • Encourage the use of public transport, walking or cycling whether to work or in general, if and when possible for our employees. 
  • Promote the use of train transport as a first option for cross-country travel, with air travel being a last resort.
  • Reduce water consumption wastage at all Arc sites and employee virtual spaces, and encourage employees to carry their own re-usable water bottle.
  • When staying away from home, aim to stay at small, non-luxury hotels that demonstrate a commitment to the environment and sustainability (preferably locally owned business that will boost local economies).


  • Pioneer a ‘paperless’ virtual office as much as possible (except for any legal requirements or stakeholder requests).
  • Keep all information stored virtually (either using the company share intranet facility or Microsoft teams cloud storage) unless absolutely necessary.
  • If the use of paper is necessary, aim to reduce the amount of paper used by adopting practices such as printing double-sided, note taking on used paper, printing using recycled paper and recycling any paper used in a responsible manner.
  • Always use online media and platforms as a means of communicating wherever possible.
  • Energy
  • Reduce energy use and, if available locally, look to purchase energy produced from renewable resources.
  • When working from home, ensure that you use an energy efficient room as your office space (well insulated, windows, externally lit etc.). Whenever possible the use of office heating or air conditioning should be avoided and natural alternatives used.
  • Turn off all electrical items used at the end of each day (computers, printers, lighting etc.)
  • Use long life efficient bulbs or LED lamps if lighting your virtual space is necessary.
  • Waste
  • Aim to reduce the total amount of waste each month, by weighing all outputs and setting targets to reduce this wastage.
  • When possible, repair or upgrade electronics instead of buying new ones, and ensure that sale of electronics is responsible.
  • Avoid the use of plastic by focusing on reusable alternatives and materials that are environmentally friendly.
  • Collect waste separately so that recyclable and bio-waste can be sent to the appropriate recycling facilities.

Technology and Equipment

Technology and resources should be reviewed and utilised to ensure all teams have fully functioning equipment. If an employee or manager feels they do not have sufficient equipment to perform their daily duties, they should contact the HR team. 

Before managers ask teams to work from home, they should ensure staff have access to necessary equipment and software at their homes, and that all company laptops are protected and secure.

How Managers Can Support Remote Employees 

  • Establish structured daily check-ins
  • Provide communication options e.g., video calls, phone calls, emails, messaging
  • Provide opportunities for remote social interaction
  • Offer encouragement and emotional support

Raising Concerns 

When employees work from home, they are expected to check in regularly with their manager and complete tasks as they normally would in the office. If an employee has concerns about working from home, they should contact their manager and/or the HR department, who will work to find a solution.

Environmentally preferred Vendors

Arc currently have a business account with Staples that is used for the purchase of day-to-day office equipment. It is our view that Staples’ Corporate Responsibility is in keeping with the message that Arc wants to convey and so we would encourage our employees to use Staples for the purchase of any office equipment also. However, as mentioned previously Arc are happy to encourage employees using their initiative and supporting local business as an alternative to our business supplier.

For more information on Corporate Responsibility at Staples, please use the following link: https://www.staples.co.uk/content/static/index/why-choose-staples/corporate_responsibility.cshtml

Furthermore, the following office supply companies are B Corp Certified, and we would recommend as further alternatives:

  • Envopap – https://envopap.com/
  • Fluid Branding – https://www.fluidbranding.com/
  • Red-Inc – https://www.red-inc.com/
  • WildHearts Group – https://www.wildheartsgroup.com/