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Hospitality Staff Serving Drinks

Contact Us

Contact our Commercial Team to discuss your staffing solutions

Compliance

We pride ourselves on having the highest standards of compliance

Accreditations

Discover the accreditations and certifications we've achieved

Compliance

We pride ourselves on having the highest standards of compliance

Contact Us

Contact our Commercial Team to discuss your staffing solutions

Accreditations

Discover the accreditations and certifications we've achieved

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What We Do

With over 16 years of experience, we are a leading recruitment agency in Glasgow and throughout the UK, providing high-quality temporary staffing solutions to businesses across a range of sectors including stadia and events, festivals, and schools and universities

We have the expertise to eliminate staffing headaches and extra costs whilst providing a high-quality team of temporary staff in Glasgow, including hospitality staff and chefs, who will deliver great guest experiences. Our success in providing recruitment solutions in Glasgow and beyond is built on our resilience, adaptability, and a sound knowledge of the events industry.

 

When you become a client of Arc, you are supported by our entire team, including Commercial, Operations, and Finance, together working closely with clients to provide tailored solutions, expert account management, and data-driven results.

Client Feedback

"Sarah is there no matter what time of night we need her! She always does her best to get us our hearted staff and sorts us out when we need something extremely last minute!"

Client Feedback

"Simply an amazing client manager, nothing is ever to much, we have built a great relationship over the years and am looking forward to working with Sarah in 2025"

Our Roles

All your staffing needs covered. If we don’t have them, we’ll find them

Two restaurant staff members, including one manager, having a cheerful conversation while setting tables in a stylish, modern dining area. One woman is pointing and holding a menu, while the man holds plates and listens. The restaurant features elegant table settings, artistic wall decor, and warm lighting.

Our Training

We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.

This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:

  • Level 2 Food Safety

  • Health and Safety Level 2

  • Alcohol Licensing 

  • Food Allergens

We also deliver in-house training for specialist roles including:

  • VIP Hospitality

  • Barista

  • Cellar Porter

These training sessions are designed to equip individuals with the expertise and confidence needed to excel in their roles. By focusing on practical skills and industry best practices, we ensure that our clients benefit from a highly capable, professional, and well-prepared workforce.

Our Clients

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Sarah King

Your Delivery Team

Once our Commercial Team has spoken to you and gained a full understanding of your pain points and goals, you will be passed across to our Operations Team.

Arc's Glasgow operation is led by one of the most accomplished leaders in our business, Senior People Operations Manager, Sarah King, an expert in large-scale staffing operations for high-profile events. Sarah manages our operation for The Open Championships each year, ensuring that we support one of the biggest sporting events in the world with an incredible team of talented temporary hospitality and logistics staff. 

Her expertise in sourcing and coordinating high-quality temporary staff in Glasgow and throughout Scotland, makes her an invaluable asset to our team - and to yours - helping businesses amplify their guest experience.

We're your go-to staffing solutions for peak seasons, rapid deployment, special events and everyday operations

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Bar Staff

Serving drinks with speed, skill, and exceptional customer service.

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Waiting Staff

Delivering exceptional table service to guests with high levels of professionalism.

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VIP Hospitality Staff

Providing next-level service to ensure unforgettable experiences for guests.

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Chef & Kitchen Staff

Crafting delicious dishes with precision, passion, and efficiency.

Stewards & Logistics

Stewards & Logistics

Keeping events or business running smoothly with organisation and support.

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Retail & Kiosk

Delivering quick service to guests on-the-go with efficiency and friendly smiles.

Our Service Options

Choose the best service option for your business

Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.

Managed Service

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Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.

Top-Up Staffing

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Managed Service

Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.

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Top-Up Staffing

Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.

Our Hub Location

Our Glasgow hub is based at Spaces, 1 West Regent Street, Glasgow G2 1RW

Discover More

We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.

Ginny Verdon

Our Compliance

At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.

Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions. 

Lizzie Wright

Our Accreditations 

We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence. 

Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.

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Our Commercial Team

Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be. 

From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.

WhatsApp

Speak to our Commercial Team instantly via our Business WhatsApp

Book a Slot

Book a time that's best for you to speak to our Commercial Team via our calendar

Email Us

Email our Commercial Team to discuss the most suitable recruitment solutions

Whatsapp

Speak to our Commercial Team instantly via our Business WhatsApp

Book a Slot

Book a time that's best for you to speak to our Commercial Team via our calendar

Email Us

Email our Commercial Team to discuss the most suitable recruitment solutions

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