What We Do
With 16 years in the industry, we have become one of the leading providers of temporary recruitment solutions to an array of businesses, including some of the UK's biggest names in the world of stadia and events.
We work with every type of business, from the largest stadia and events to festivals, schools and universities, local businesses, and even hospitals. If you are looking for temporary staff in Birmingham, we are experts in supplying the right staff for great guest experiences and your peace of mind.
Our team recruits the most talented professionals, including hospitality staff and chefs and kitchen staff to enhance your operation, swiftly resolve staffing needs with our responsive, reliable account management.
You’re in the right hands with Arc.
Client Feedback
"Beth is always available to help and always happy"
Nitesh
Arc Birmingham Team Member
"I have been working with ARC since 6th of December 2024, And it was my great experience working with them and the most interesting part of working with ARC is you will meet different people in different shifts and that’s the best thing you can ever experience and they all are so friendly and kind to us.And it was always my dream to work in different places and with different people all thanks to ARC for making one of my dream come true."
Courtney
Arc Birmingham Team Member
"Brilliant agency. Would recommend, supportive and caring management. Matthew has been very helpful and always a pleasure"
Our Roles
All your staffing needs covered. If we don’t have them, we’ll find them
Our Training
We are proud to partner with Flow Learning, the world’s leading hospitality training platform, to deliver high-quality, consistent, and engaging training to our entire workforce. As part of our commitment to excellence and compliance within the industry, all new team members are enrolled in a comprehensive initial training programme through this platform.
This onboarding process includes a series of essential modules designed to equip staff with the knowledge and confidence they need to perform their roles effectively and safely. Specifically, our team members are required to complete the following key certifications:
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Level 2 Food Safety
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Health and Safety Level 2
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Alcohol Licensing
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Food Allergens
We also deliver in-house training for specialist roles including:
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VIP Hospitality
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Barista
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Cellar Porter
These training sessions are designed to equip individuals with the expertise and confidence needed to excel in their roles. By focusing on practical skills and industry best practices, we ensure that our clients benefit from a highly capable, professional, and well-prepared workforce.
Our Clients
Your Delivery Team
Once you have spoken to our Commercial Team and they have understood your pain points and goals, you will be passed across to our Operations Team, a talented group of the industry's top recruits and the masterminds behind your recruitment solutions.
Leading our Birmingham hub is Beth Gwynne, one of Arc's longest-serving staff members with over 8 years at Arc, beginning her journey as one of our team members before joining the core team. Beth is an experienced operations manager and has led on events such as Royal Ascot and Cheltenham Festival.
At Arc, we have a dedicated Back of House department, led by four former industry-leading chefs and here at Arc Birmingham, we have Mathew Lynam, here to bring his experience and staffing knowledge to enhance your back of house operation.
Alongside Beth and Mathew, you will be supported by each member of Arc's team, including Commercial, Finance, and the wider Operations Team to ensure success.
Bar Staff
Serving drinks with speed, skill, and exceptional customer service.
Waiting Staff
Delivering exceptional table service to guests with high levels of professionalism.
VIP Hospitality Staff
Providing next-level service to ensure unforgettable experiences for guests.
Chef & Kitchen Staff
Crafting delicious dishes with precision, passion, and efficiency.
Stewards & Logistics
Keeping events or business running smoothly with organisation and support.
Retail & Kiosk
Delivering quick service to guests on-the-go with efficiency and friendly smiles.
Our Service Options
Choose the best service option for your business
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Managed Service
1
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Top-Up Staffing
2
Managed Service
Trust us to become your Managed Service Provider, becoming an extended part of your in-house recruitment, staffing, and payroll team, allowing your team to concentrate on those bigger projects.
Top-Up Staffing
Top-up staffing gives you the maximum amount of flexibility as you’ll only pay for the hours our team members work. It’s perfect for last-minute event changes, fluctuating client demands, and large-scale event days.
Our Hub Location
Our Birmingham hub is based at Spaces, Level 1 The MailBox, 3 Wharfside Street, Birmingham, B1 1RD
Discover More
We place a great level of importance on our client account management, adding value through our high standards and dedicated teams.
Our Compliance
At Arc, compliance isn't just a legal requirement - it's a commitment to our values of honesty, care, and delivery. We understand the gravity of entrusting a staffing supplier to deliver a talented, trusted, and compliant workforce.
Our Head of Payroll & Compliance, Ginny Verdon, sets some of the highest standards of compliance in our industry, which is why we are trusted by some of the UK's biggest names in stadia and events to deliver recruitment solutions.
Our Accreditations
We're proud to have accreditations which are a testament to our unwavering commitment to quality, sustainability, and excellence.
Being accredited means that we are continually held to account by the leading regulatory bodies, such as ISO, through robust auditing processes, ensuring that our operations remain transparent, efficient and compliant with industry best practies.
Our Commercial Team
Our Commercial Team, led by Courtney Wakes, Head of Commercial, is dedicated to building you a seamless and bespoke journey throughout your time as a client of Arc, no matter how short or long that may be.
From the very first conversation, they take the time to truly listen and understand your needs, ensuring that each detail aligns with your requirements, including your company vision and objectives.